Professional Service Agreement
These Terms of Service govern your use of our website and professional cybersecurity and development services provided by Nehemiah Technologies. By accessing our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use our services.
2. Service Description
2.1 Professional Services
Nehemiah Technologies provides the following professional services:
- Cybersecurity Services: Penetration testing, security audits, vulnerability assessments, incident response
- Development Services: Mobile app development (Flutter), web development, custom software solutions
- Digital Forensics: Digital investigation, evidence analysis, forensic reporting
- Security Consulting: Risk assessments, security strategy, compliance consulting
- Training & Education: Cybersecurity awareness training, technical workshops
2.2 Website Services
Our website provides:
- Information about our professional services and expertise
- Educational content through our cybersecurity blog
- Portfolio showcasing our previous work and projects
- Contact forms for service inquiries and consultations
3. User Responsibilities
3.1 General Conduct
You agree to use our services in a manner that:
- Complies with all applicable laws and regulations
- Respects intellectual property rights
- Does not interfere with the security or functionality of our systems
- Does not attempt to gain unauthorized access to any part of our services
- Provides accurate and truthful information when requesting services
3.2 Prohibited Activities
You are prohibited from:
- Using our services for any illegal or unauthorized purpose
- Attempting to breach or circumvent security measures
- Transmitting viruses, malware, or other harmful code
- Impersonating any person or entity or misrepresenting your affiliation
- Collecting or harvesting information about other users
- Using automated systems to access our services without permission
4. Professional Service Terms
4.1 Service Agreements
Professional services are provided under separate service agreements that include:
- Scope of Work: Detailed description of services to be provided
- Timeline: Project milestones and delivery schedules
- Payment Terms: Fees, payment schedules, and billing procedures
- Confidentiality: Non-disclosure and data protection clauses
- Deliverables: Specific outputs and reporting requirements
4.2 Client Responsibilities
Clients engaging our professional services agree to:
- Provide accurate and complete information about their systems and requirements
- Grant necessary access and permissions for service delivery
- Comply with all legal and regulatory requirements
- Maintain confidentiality of sensitive security information
- Implement recommendations in a responsible manner
5. Intellectual Property Rights
5.1 Our Content
All content on this website, including but not limited to:
- Text, graphics, logos, images, and software
- Blog articles, technical papers, and educational materials
- Custom tools, scripts, and methodologies
- Design elements and user interface components
Are the exclusive property of Nehemiah Technologies and are protected by copyright, trademark, and other intellectual property laws.
5.2 Client Materials
Clients retain ownership of their data, systems, and proprietary information. We claim no ownership rights over client materials and will protect them according to our confidentiality agreements.
6. Confidentiality and Security
6.1 Mutual Confidentiality
We maintain strict confidentiality regarding:
- Client system information and vulnerabilities
- Business processes and proprietary data
- Security findings and recommendations
- Project details and commercial arrangements
6.2 Security Measures
We implement enterprise-grade security measures including:
- Encrypted data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and assessments
- Incident response and breach notification procedures
7. Disclaimers and Limitations
⚠️ Important Disclaimers
Professional Advice: Our services provide professional opinions and recommendations based on industry best practices. Implementation decisions remain the client's responsibility.
Security Testing: Penetration testing and security assessments may carry inherent risks. We employ careful methodologies but cannot guarantee that testing will not affect system availability.
Evolving Threats: Cybersecurity threats constantly evolve. Our assessments reflect conditions at the time of testing and may not identify future vulnerabilities.
7.1 Service Limitations
Our services are provided "as is" and we disclaim warranties including:
- Guarantees of absolute security or vulnerability elimination
- Warranties regarding system performance or availability
- Assurances of regulatory compliance without ongoing maintenance
- Promises of specific business outcomes or results
7.2 Limitation of Liability
Our liability is limited to the fees paid for the specific service in question. We shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Damages resulting from client's failure to implement recommendations
- Third-party actions or breaches occurring after service completion
8. Payment and Billing
8.1 Professional Services
Payment terms for professional services:
- Invoicing: Monthly or milestone-based billing as agreed
- Payment Terms: Net 30 days from invoice date
- Late Payments: Interest charges may apply to overdue amounts
- Disputes: Payment disputes must be raised within 30 days
8.2 Refund Policy
Refunds are considered on a case-by-case basis for:
- Services not delivered according to agreed specifications
- Cancellations made before service commencement
- Mutual agreement to terminate services early
9. Termination
9.1 Termination Rights
Either party may terminate services:
- For breach of contract with 30 days written notice to cure
- For convenience with 60 days written notice
- Immediately for material breach or illegal activity
- Upon mutual written agreement
9.2 Effect of Termination
Upon termination:
- All confidentiality obligations continue indefinitely
- Client data will be securely returned or destroyed as requested
- Outstanding invoices become immediately due
- Access to ongoing services will be discontinued
10. Governing Law and Disputes
10.1 Applicable Law
These terms are governed by the laws of the jurisdiction where Nehemiah Technologies is established, without regard to conflict of law principles.
10.2 Dispute Resolution
Disputes will be resolved through:
- Direct Negotiation: Good faith discussions for 30 days
- Mediation: Professional mediation if negotiation fails
- Arbitration: Binding arbitration for unresolved disputes
- Jurisdiction: Courts in our primary business jurisdiction
11. Updates and Modifications
We reserve the right to modify these terms at any time. Changes will be effective upon posting with updated revision date. Continued use of our services after changes constitutes acceptance of new terms.
12. Severability and Entire Agreement
If any provision of these terms is found unenforceable, the remaining provisions will continue in full force. These terms, together with any service agreements, constitute the entire agreement between parties.